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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caolin Witherspoon

Caolin Witherspoon

July 9, 2026

5  out of  5
rating by Caolin Witherspoon
"I needed renters insurance for my new apartment in Texas. He got me the best coverage at a reasonable price and also was knowledgeable about what coverages were best for me and my location. The office staff was also helpful and made the process smooth. I definitely recommend his office to everyone especially if you are a student and first time renter like I am. 🤠"
We responded:
"It’s great to know we could help make your move a little easier, Caolin. We’re glad our team was able to guide you through finding renters insurance that fit your needs. We appreciate your support and are always here if you need us!"
Profile photo of Shamika Copenhagen

Shamika Copenhagen

July 8, 2026

5  out of  5
rating by Shamika Copenhagen
"This was the most seamless experience insuring 2 vehicles with Sam as my agent. He was patient as I was corresponding via text while multi tasking. I have been a 20+ dedicated USAA customer, however the low rates swayed me to move to State Farm."
We responded:
"Thanks so much, Shamika! We’re glad Sam was able to take care of you and help you see the value in making the switch. We truly appreciate your support."
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Jeffrey Douglas

July 3, 2026

5  out of  5
rating by Jeffrey Douglas
"Great service and communication."
We responded:
"Jeffrey, thanks so much for the 5-star rating! We truly appreciate it and are glad to have had the opportunity to help."
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Ben Bredow

June 26, 2026

5  out of  5
rating by Ben Bredow
"Sam is easy to work with and trustworthy! I highly recommend using him as an agent."
We responded:
"Thank you, Ben, for your recommendation and for highlighting Sam's trustworthiness and ease to work with. We're glad to have your support and look forward to continuing to serve your insurance needs. "
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will ard

June 22, 2026

5  out of  5
rating by will ard
"Sam is a very hardworking and trustworthy guy. Give him a shout for all your insurance needs"
We responded:
"thank you for the great review! We’re glad to hear Sam was hardworking and trustworthy, and we truly appreciate the shout-out for your life insurance needs. If you need anything in the future, we’re here to help."
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Mason Chapin

June 22, 2026

5  out of  5
rating by Mason Chapin
"Sam is very helpful, transparent, trustworthy! Would highly recommend doing business with him!"
We responded:
"thank you for the wonderful review! We’re glad you found Sam helpful, transparent, and trustworthy. We really appreciate your recommendation and look forward to helping you again in the future!"
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Travis Brockett

June 22, 2026

5  out of  5
rating by Travis Brockett
"Sam and his team are top notch! They provide excellent customer service at a great, affordable price. Their honesty and integrity were evident in the way they conduct their business. They also made insurance very easy to understand. I recommend them to anyone looking for great coverage and outstanding service!"
We responded:
"Hi Travis—thank you so much for the kind words! We’re thrilled to hear Sam and the team delivered top-notch service, honest guidance, and made the insurance process easy to understand. We truly appreciate your recommendation and trust. If you ever need anything, we’re here to help!"
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Dillon Green

June 12, 2026

5  out of  5
rating by Dillon Green
"If you want an agent who treats you like a neighbor and not just a policy number, go see Sam McMillin Friendly, professional, and always a pleasure to work with!""
We responded:
"Thank you so much for the wonderful review! We truly appreciate your trust and are grateful you chose Sam McMillin State Farm. Hearing that you feel like you’re treated like a neighbor (not just a policy number) means a lot to us. If you ever need anything, we’re here to help—friendly, professional, and always ready to serve."
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Eddie Guerrero

June 2, 2026

5  out of  5
rating by Eddie Guerrero
"The service was A1, no stress no worries. Easy and fast."
We responded:
"Thank you so much Eddie for the kind words! We truly appreciate you and look forward to building our relationship over many years to come!"
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david haley

May 8, 2026

5  out of  5
rating by david haley
"Sam is a great guy really helpful. A painless experience, so easy. I would recommend him and will."
We responded:
"Hi David — thanks so much for the kind review! I really appreciate it. I’m glad you had such a painless, easy experience, and it was a pleasure helping you. If you ever need anything, feel free to reach out."
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Kapil Sama

May 8, 2026

1  out of  5
rating by Kapil Sama
"I recently worked with Sam to set up my home insurance policy. He was very helpful and worked hard to apply various discounts to get the premium to a competitive price.
​However, about a month later, State Farm removed those discounts without any notice, and my price increased significantly. I received no communication regarding these changes or why the discounts were revoked. While I appreciate the agent's initial effort, the lack of follow-up and the sudden price hike without warning has been very frustrating."
We responded:
"Mr. Kapil, we truly apologize for the inconvenience. However, we do have documented proof we reached out to you in more than one way to address the change to the policy. Communication is what we pride ourselves on. We try our best with all our customers, but this is a two-way street."
Profile photo of Tevin Johnson

Tevin Johnson

April 28, 2026

5  out of  5
rating by Tevin Johnson
"Sam was professional, quick to respond and answer any questions plus educate. Great service all around!"
We responded:
"Thanks so much, Tevin! We really appreciate your review. We’re glad Sam was professional, quick to respond, answered all your questions, and took the time to educate you. Your support means a lot—thank you!"
Profile photo of Paul Jackson

Paul Jackson

April 23, 2026

5  out of  5
rating by Paul Jackson
"Awesome customer service!!!"
We responded:
"Thanks so much, Paul Jackson! We truly appreciate your 5-star review. We’re glad you had a great experience and would love the chance to help you again in the future."
Profile photo of Madelynn Garcia

Madelynn Garcia

April 23, 2026

5  out of  5
rating by Madelynn Garcia
"Great agents, took the time to break everything down and answer thousands of questions . Appreciate their help and lowering my insurance"
We responded:
"thank you so much for your amazing review! We’re thrilled to hear our agents took the time to break everything down, answer all your questions, and help lower your insurance. We truly appreciate your trust and are grateful you chose us for your Accident, Property, Vehicle, and Renter’s insurance needs."
Profile photo of Renee Castillo

Renee Castillo

April 21, 2026

5  out of  5
rating by Renee Castillo
"Jovany was great! Helped me with all my questions and got me a great rate!"
We responded:
"Thanks so much for the review, Renee! We’re thrilled to hear that Jovany was great—helpful, responsive to your questions, and able to get you a great rate. We truly appreciate your trust and look forward to helping you again in the future."
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jan holland

April 9, 2026

5  out of  5
rating by jan holland
"Wonderful service with agent Jovany. We would highly recommend the company and agent. 10 stars is our satisfaction rate."
We responded:
"Thank you so much, Jan! We're thrilled to hear that Jovany provided you with wonderful service. Your 10-star rating and recommendation mean the world to us. We look forward to assisting you again in the future!"
Profile photo of Tricia Dela Cruz

Tricia Dela Cruz

April 2, 2026

5  out of  5
rating by Tricia Dela Cruz
"SAM WAS A ABSOLUTE PLEASURE TO WORK WITH. HE WAS VERY UP FRONT ABOUT EVERYTHING AND GAVE GUIDANCE WHEN NEEDED. I WOULD RECOMMEND HIS BRANCH TO EVERYONE. VERY EASY TO START MY POLICY AND CHEAPER THEN ANYOME ELSE I HAD GOT CAR INSURANCE QUOTES FROM."
We responded:
"Thank you so much, Tricia! I’m thrilled to hear that I was able to provide clear guidance and make the process easy and affordable for you. Your recommendation means a lot to me, and I’m glad I could help you find the best car insurance. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of Donald McBride

Donald McBride

March 31, 2026

5  out of  5
rating by Donald McBride
"Sam's was very straight forward informative, relational and professional. Thank You!"
We responded:
"Thank you so much for your kind words, Donald! We're glad to hear that Sam provided a straightforward, informative, and professional experience. We appreciate your feedback and look forward to serving you again!"
Profile photo of Debbie Caudle

Debbie Caudle

March 19, 2026

5  out of  5
rating by Debbie Caudle
"Jarrett Browder is friendly, easy to work with and very service-oriented!"
We responded:
"Thank you so much for your kind words, Debbie! We're thrilled to hear that Jarrett Browder provided friendly, easy, and service-oriented support. We appreciate your feedback!"
Profile photo of Denise Hogberg

Denise Hogberg

March 19, 2026

5  out of  5
rating by Denise Hogberg
"We recently worked with Jarrett Browder on bundling our home and auto insurance. Very easy and good experience all around. We have other insurance needs that we will be using Jarrett for in the near future."
We responded:
"Thank you, Denise, for sharing your experience! We’re glad to hear that bundling your home and auto insurance with Jarrett was easy and positive. We look forward to assisting you with your other insurance needs in the future!"
Profile photo of Jayvin Rodriguez

Jayvin Rodriguez

March 18, 2026

5  out of  5
rating by Jayvin Rodriguez
"Jovany was amazing to work with! Very professional, highly recommend ."
We responded:
"Thank you so much for your kind words, Jayvin! We’re delighted to hear that Jovany provided you with a professional experience. Your recommendation means a lot to us! Please let us know if you ever need any assistance."
Profile photo of J A

J A

March 18, 2026

5  out of  5
rating by J A
"Jovani gave me a super rate for my new insurance and was really helpful and friendly. He quoted me right on the spot and helped me through the whole process. I recommended him to all friends and family members already!"
We responded:
"Thank you, JA, for your wonderful feedback! We’re glad to hear that Jovani was able to provide you with a great rate and made the process smooth and friendly. We truly appreciate you recommending him to your friends and family—that means a lot to us! If you ever need assistance in the future, we’re here to help."
Profile photo of Suwarni Kwan

Suwarni Kwan

March 18, 2026

5  out of  5
rating by Suwarni Kwan
"Great customer service from Jovany! He explain everything and found me the best package. Highly recommend!"
We responded:
"Thank you so much for your kind words, Suwarni! We’re thrilled to hear that Jovany provided you with great customer service and helped find the best package for you. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out."
Profile photo of Cole Johnson

Cole Johnson

March 18, 2026

5  out of  5
rating by Cole Johnson
"100% recommend if you are looking for well priced auto insurance and friendly works that care!"
We responded:
"Hi Cole,

Thank you so much for the high recommendation! We’re happy to hear you found well-priced auto insurance and experienced friendly, caring service. We truly appreciate your support!"
Profile photo of Jacob Browder

Jacob Browder

March 18, 2026

5  out of  5
rating by Jacob Browder
"Great service, helped me get my life policy set up super fast and painless!"
We responded:
"Hi Jacob,

Thank you for your kind words! We’re glad to hear that setting up your life policy was quick and painless. It was a pleasure assisting you!"